Thank you for the feedback from my last miview. I really enjoyed some of your holiday antics:
-Peter is back, enjoying work after a nice break
-Gemma hasn't seen much of the sun as her holiday isn't until later in the year
-John returned to chaos and wondered if it had been worth going away at all!
Thank you John, for giving me the inspiration as this is the one I want to move forward with today.
Now we all know in business we have different responsibilities which need to work together to ensure
the whole business functions successfully.
The two key roles I want to explore today are:
1. The leader
2. The manager
I often get asked what the difference between these roles are, and while often there can be an overlap,
the roles are very distinctive and complimentary to each other.
The leader develops people for the future while the manager get results today.
The leader sets the company vision for the future, challenges the way things are working.
They share their vision with their teams and align people with goals and tasks
to deliver the vision and develop them for a better tomorrow.
Leaders lead people.
If they go on holiday for a while, no one panics about decisions that are not being made because
the leadership challenges are very important but seldom urgent.
A manager controls the resources to achieve the leadership vision, usually getting
results through others. They work with a system of processes and procedures that routinely
keep the organisation functioning in a consistent and stable method of operating.
They plan, measure performance and solve the problems that arise when the results
are not in accordance to their plan. They do this with a team of people and communicate
daily with customers and suppliers who usually want their problems fixed fast.
There is often a real sense of urgency within this role.
Managers manage things.
Until a Team is well established and capable to meet the needs of most of the customers,
they would refer to the manager for guidance, support and advice when needed.
The manager would therefore be greatly missed while on holiday.
So what can John do to prepare himself for his next holiday? It is not about the leadership
activities but more the management of the daily routine important tasks that need to be covered.
Before carrying out any tasks, ask, "am I the only person that could do this'
and I don't mean just now, if it could be delegated in the future,
then why not write a procedure for it - a step by step instruction of how you want this task to be done,
the purpose of the task, the trigger to make it happen and the desired outcome.
Congratulations - You have now started a system that will enable your future effortless business growth.
As you grow your list of tasks that can be delegated, there will come a time when you can delegate
and your procedures can act as a training guide, a reference and also ensure tasks are carried out
consistently, regardless of who is doing them.
Now John, you can look to the future when you will enjoy a well earned holiday knowing that business
is running smoothly on its day to day basis.
This is how you all can earn and enjoy your well deserved break from work.
Till the next time,